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On 9 February 2017, the Client Choice Awards announced over 100 winners from more than 25 jurisdictions for client service excellence. CMS has further expanded its presence in the winners list and our leading practitioners for 2017 are:
The awards are unique in the legal market as being the only awards programme based on nominations by in-house counsel. Clients are asked to rate individual lawyers and law firms on the following client service criteria: quality of legal advice, commercial awareness, industry knowledge, strategic thinking, billing transparency, tailored fee structures, value for money, responsiveness, effective communication, clarity of documentation, sharing of expertise, appropriate staffing, project management, use of technology, loyalty and ethics. The criteria for recognition focus on an ability to add real value to clients' business above and beyond the other players in the market.